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How we work

Predictable delivery across time zones

Clear scope, weekly progress and production-ready handover — so working with an offshore team doesn't feel offshore.

Working hours

When we're online for you

We're in Taiwan (UTC+8, no daylight saving time).

RegionOur hours in your timeOverlap
Japan & KoreaTaiwan 09:00–18:00 = Japan 10:00–19:00Full working day
Southeast Asia & AustraliaTaiwan 09:00–18:00Most of the working day
US West CoastTaiwan 07:00–10:00 = PT 16:00–19:00 (previous day, PDT)Late-afternoon overlap for calls
US East CoastTaiwan 07:00–10:00 = ET 19:00–22:00 (previous day, EDT)Evening calls; async handoff otherwise

For US teams, you hand off at the end of your day and wake up to progress. Times shift by one hour when US daylight saving time ends.

Communication

You always know where things stand

Your tools

Slack, Microsoft Teams, Jira, Linear, GitHub, GitLab — we work in whatever your team already uses.

Weekly reports

A written update every week: what shipped, what's next, any blockers.

Response time

Within one business day; same day during overlap hours.

Single point of contact

One engineer owns your project and its communication.

Delivery standard

What every project includes

Version control

All work in your Git repository, with reviewed pull requests.

Automated tests

Tests for core business logic, run on every push.

CI/CD pipeline

Automated build and deployment, with rollback.

Documentation

Setup guide, environment variables and architecture notes.

Runbook

How to deploy, roll back, restore backups and handle common incidents.

Bug-fix warranty

30 days of bug fixes after launch at no charge.

Confidentiality & access

Your code and accounts stay yours

NDA first

We sign your NDA before seeing code or client details.

Your accounts

We work in your repositories and cloud accounts, so you keep ownership.

Least privilege

We ask only for the access a task needs, and hand it back when we're done.

Credential hygiene

Secrets are kept out of code and in environment configuration or a secret manager.

Payment

Billing terms

Currencies
USD, JPY
Payment methods
Wise, bank transfer, PayPal
Projects
30% upfront, balance by milestone
Retainers & team extension
Invoiced monthly

Next step

Have a project, or need an extra engineer on your team?

Tell us what you're building. We reply within one business day.